Frequently asked questions

Everything you need to know about booking with SlotKaro. Can't find an answer? Contact us.

For customers
What is SlotKaro?
SlotKaro helps you discover and book Salon, Beauty, Spa, Wellness, Clinic, Diagnostic Centre and Dining businesses across India. Choose an available booking option, book in advance and manage it from the app.
Which cities is SlotKaro available in?
We're live across India and adding new cities all the time โ€” search your area to find studios near you.
How do I book?
Choose a listed business, select the service, consultation, test or reservation option it offers, pick an available date and time, and confirm. You log in securely with your mobile number using an OTP.
How do I pay for a booking?
Each outlet has one payment method locked at registration. If it is online-only, the app opens SlotKaro's secure Cashfree checkout. If it is cash-only, pay cash directly at the venue after the service.
How do I log in? Do I need a password?
No password needed. Just enter your mobile number and we'll send a one-time password (OTP) to verify it. Quick and secure.
How do booking options differ by business type?
Salon, Beauty, Spa and Wellness businesses can offer a service menu and time slots. Clinics can offer consultation slots and, where listed, doctors or departments. Diagnostic Centres can offer available tests or service slots. Dining businesses can offer reservations and any applicable final-bill or discount flow shown for that outlet.
Will my booking be confirmed instantly?
Your request goes to the business, which confirms it based on availability. You'll be notified once it's confirmed. For some bookings you'll also receive an OTP to show at the counter.
Can I cancel or reschedule my booking?
Yes, you can cancel from your dashboard before the appointment time. Please avoid repeated cancellations or no-shows, as these may lead to restrictions on your account.
Is my personal data safe?
Yes. We only collect your mobile number and booking details to run the service, we never sell your data, and we follow India's Digital Personal Data Protection Act, 2023. Read our Privacy Policy for details.
For partners
How do I list my business on SlotKaro?
Register as a partner and choose the exact business type: Salon, Beauty, Spa, Wellness, Clinic, Diagnostic Centre or Dining. Complete the required business details and verification steps. Your listing goes live after admin approval.
What KYC or documents are needed for a partner?
Where CaseDocker KYC is enabled, choose whether verification is as an Individual or a Firm; CaseDocker then shows the relevant hosted checks and document fields. SlotKaro separately requests a business document only where required: Salon/Spa Shop & Establishment or Trade Licence, Clinic medical registration, Diagnostic AERB licence, or a Bar/Excise licence for Dining outlets that serve alcohol.
Can I manage my services, staff and time slots?
Yes. From the Partner app you can manage available services, tests, doctors or departments where applicable, staff, working hours, slot length and booking requests for your business type.
How much does it cost to join as a partner?
You can get started and begin accepting bookings. Any future fees or plans will always be communicated to you clearly in advance. For details, write to us at support@slotkaro.com.

Still have a question? Reach us on WhatsApp or email support@slotkaro.com.